Security

Hindi available ang nilalaman ng tulong na ito sa iyong wika. Mangyaring pumili mula sa isa sa aming mga sinusuportahang wika:

Security logs and alerts help you to keep your Workplace community safe. Find out more about security by visiting the Customer Resource Center.

The Security section of your Admin Panel gathers all the information available on your Workplace's security into one place, making it easier to access and monitor.
Your security center is organised into key security and authentication settings, a security dashboard and your security logs. It can only be accessed when logged in from a computer.
Settings
The Settings button at the top of the security center is where you will go to enable video download, two-factor authentication and certification features.
  • Require Two-Factor Authentication - Turning this toggle on will add a Two-factor tab to your security center. From that tab, you can choose to require two-factor authentication for all accounts, admins, or those that belong to specific People Sets. Find out more about two-factor authentication.
  • Video Download Settings - Turning this toggle on will add a Video download settings tab to your security center. From that tab, you can turn off video downloads on your Workplace and ensure that those who are not using supported browsers are not able to access video content at the highest quality. Find out more about video download settings.
  • Certifications - Turning this toggle on will add a Certifications tab to your security center. From this tab, you can download the latest third-party reports on Workplace data security. Find out more about certifications.
Dashboard
The security dashboard gives you an overview of two-factor authentication adoption, login failures and other security events. You can also see how many of your Workplace accounts we believe to be at risk of being compromised, and an overall health rating for your Workplace's security.
Log
The log tab enables you to view all login, password, admin, file and integration activity from the past 90 days. You can download the logs or browse them in Workplace.
Find out which events are recorded and how they appear in your security logs.
Authentication
The authentication tab is where you can find settings related to single sign-on (SSO) and your SSO provider. You can also allow your community to sign in to third-party applications using their Workplace login.
Find out more about single sign-on on Workplace.
Nakatulong ba ang impormasyong ito?
Workplace security logs keep a record of all security events. Below is a list of all the events we currently record, alongside a short explanation of what they mean.
Event NameNote
Logged inA user has successfully logged in using either password or SSO.
Login FailedA user has unsuccessfully tried to log in.
Logged outA user has logged out.
Forced LogoutAn admin has forced a user to log out via the admin panel.
Password ChangedA user has changed their Workplace password.
Password Reset SucceededA user has reset their Workplace password by setting a new password.
Password Reset Code RequestedA user's Workplace password has been requested for reset through the self-service flow.
Password Reset Incorrect CodeThe verification code required to reset a user's Workplace password has been entered incorrectly.
Forced Password ResetAn admin has forced a user's password to be reset before next login.
Two-Factor Authentication EnabledA user has self-enrolled in two-factor authentication. Learn more on how this is enabled.
Two-Factor Authentication DisabledTwo-factor authentication has been disabled by a user.
Two-Factor Code Entry SucceededA user has successfully entered their two-factor authentication code when prompted on desktop or mobile.
Two-Factor Code Entry FailedA user has unsuccessfully entered their two-factor authentication code when prompted on desktop or mobile.
Two-Factor Code Entry Succeeded On Mobile AppA user has successfully entered their two-factor authentication code when prompted on the Android or iOS app.
Two-Factor Code Entry Failed On Mobile AppA user has unsuccessfully entered their two-factor authentication code when prompted on the Android or iOS app.
SSO Reauthentication An admin requested SSO (Single Sign-On) Reauthentication from their users.
Account at RiskThere's a user whose account is at risk. Learn more about how to identify accounts at risk.
Account Set To UnclaimedAn admin or integration has set a user to unclaimed.
Profile Automaticatically DeletedA user account has been deleted automatically after being unclaimed for 27 days or longer.
Account DeactivatedA user has been deactivated by an admin or an integration.
Account ActivatedA user has been activated by an admin or an integration.
Account DeletedA user account has been deleted.
Account CreatedA user account has been created by an admin.
Accounts CreatedAn admin has created user accounts with the Excel import method.
Account Promoted to AdminAn existing user has been promoted to admin.
Created users via IDP SyncUsers have been created by a connected identity provider (Azure or G Suite).
Self Invite Created A user created their account using self-invite.
User Invited A user has been invited to Workplace.
Created Users via Coworker InviteUsers have been created through invites from other community members.
Invited CoworkerA user has been invited through an invite from another community member. The user account is only created after they accept the invite.
Email ChangedA user's email address has been updated.
Phone Number AddedA user has added a phone number to their account.
Profile Data Download Requested A user has put in a request to download their profile data.
Profile Data Downloaded A user has downloaded their profile data.
Admin Role ChangedAn admin account's role has been updated.
Admin RemovedA user's admin role has been removed.
Admin CreatedA user account has been created through the Administrators section and has been promoted to an admin role.
Domain AddedA domain has been added to the verification table, but it has not been verified yet.
Domain VerifiedA domain has been verified successfully. Learn more about domain verification.
Domain RemovedA domain has been removed from Workplace.
Group File DownloadedA file has been downloaded from a group.
Group File UploadedA file has been uploaded to a group. Learn how to upload a file to a group.
Malware Suspected in FileA file is suspected of having malware and has been blocked from being uploaded to a group.
Malware Upload Blocked Malware found in a file upload was blocked.
Compromised Credentials FoundAn account was found to have compromised credentials for username or password authentication.
Integration CreatedA custom integration has been created.
Integration EditedA custom integration has been edited.
Integration DeletedA custom integration has been deleted.
Integration AddedAn app from the integration directory has been added.
Integration RemovedA integration directory app has been removed.
Integration Access Token Reset An integration access token was reset.
Multi-Company Group CreatedA multi-company group has been created.
Joined Multi-Company GroupA user has joined a multi-company group.
Company Marked as Resold
Report Former Employee Persisted events from former employee reports.
Reported Content A user has reported a post for the admin to review.
Reseller AddedEnabled insights tab for non-admin user.
Reseller Removed Disabled insights tab for non-admin user.
Reseller Invite Sent A company has been invited to be linked.
Reseller Invite Accepted Invited company to be linked has accepted the invite.
Reseller Invite Declined Invited company to be linked has declined the invite.
Video DownloadedA user has downloaded a video.
Nakatulong ba ang impormasyong ito?
Admins can save the searches they make in the Security Log. To save a search:
  1. From your News Feed, click Admin Panel in the left menu.
  2. Click Security.
  3. Select Log.
  4. Type in your search criteria and select Save Search.
  5. Saved Searches appear on the right side of the page.
Nakatulong ba ang impormasyong ito?
We'll let you know if we suspect that some of the user accounts in your community may be at risk. You'll receive a notification that says a security risk has been detected, and the dashboard in your Security tab will show at risk accounts. Given that there's a small risk that an attacker could use password information to access your Workplace community, we recommend that you disable these users or force them to reset their passwords.
To see which accounts may be at risk:
  1. From your News Feed, click Admin Panel in the left menu.
  2. Click People.
Accounts that are at risk will be highlighted in red and labeled Account at Risk. To disable the user or force them to reset their password, click next to the account that's at risk and select Deactivate Account or Force Password Reset.
Nakatulong ba ang impormasyong ito?
The Security Health score takes into account various pieces of information about your community's security activities.
To see your Security Health score:
  1. From your News Feed, click Admin Panel in the left menu.
  2. Click Security.
The overall security level is based on the security events of the last 30 days and the security features you've set up as well as any security threats we've detected. We'll notify you about issues that need your attention. Learn more about what information you can find in the Security tab.

Nakatulong ba ang impormasyong ito?
Mobile security
Workplace admins can require the use of a version of the Workplace apps that supports the MAM (mobile app management) capabilities. They can decide whether to apply this restriction immediately or provide impacted users with a grace period notifying them that they must upgrade their apps or be blocked from accessing Workplace.
Admins can see the dates of the minimum required versions shown on the admin site.
Nakatulong ba ang impormasyong ito?
Workplace admins can require applicable users be prompted to provide either a facial scan or fingerprint to re-enter the application and define the duration of idle time allowed before this prompt.
To enable reauthentication:
  1. From your News Feed, click Admin Panel in the left menu.
  2. Click Security.
  3. Select Mobile Security. If this is not visible, click Settings and enable the Mobile Security option and click Save.
  4. Select an Audience.
  5. Check Require Reauthentication.
  6. If applicable, determine handling for Mobile App Version Requirements.
  7. Click Activate/Update Setup.
Once reauthentication is required, users within the audience scope will be prompted to set up a facial scan or fingerprint to complete the sign in to your Workplace.
Nakatulong ba ang impormasyong ito?
Workplace admins can restrict users from taking screenshots on the Workplace Android app and screen recordings within the Workplace Android and iOS apps.
To turn off screenshots and screen recordings:
  1. From your News Feed, click Admin Panel in the left menu.
  2. Click Security.
  3. Select Mobile Security. If this is not visible, click Settings and enable the Mobile Security option and click Save.
  4. Select an Audience.
  5. Check Turn Off Screenshots and Screen Recordings.
  6. If applicable, determine handling for Mobile App Version Requirements.
  7. Click Activate/Update Setup.
Nakatulong ba ang impormasyong ito?
Workplace admins can restrict certain users from downloading files from the Workplace apps onto personal phone storage or sharing them with other applications. Files remain within Workplace and can be previewed by users but cannot be removed, providing you with more assurance that your sensitive data remains within the app boundary.
To turn off downloads:
  1. From your News Feed, click Admin Panel in the left menu.
  2. Click Security.
  3. Select Mobile Security. If this is not visible, click Settings and enable the Mobile Security option and click Save.
  4. Select an Audience.
  5. Check Turn Off Downloads.
  6. If applicable, determine handling for Mobile App Version Requirements.
  7. Click Activate/Update Setup.
Warning messages will appear at points in the the preview or sharing processes, notifying users of the download restriction.
Nakatulong ba ang impormasyong ito?
Workplace admins can restrict users from copying content outside of the Workplace apps. This provides additional safeguards in keeping messages and post text private.
To turn off copy/paste:
  1. From your News Feed, click Admin Panel in the left menu.
  2. Click Security.
  3. Select Mobile Security. If this is not visible, click Settings and enable the Mobile Security option and click Save.
  4. Select an Audience.
  5. Check Turn Off Copy/Paste.
  6. If applicable, determine handling for Mobile App Version Requirements.
  7. Click Activate/Update Setup.
Users will receive a warning message either the first time they copy content within the app (iOS) or when they try to paste protected text outside the app (Android).
Copying text from outside of the Workplace app and pasting into the app is not restricted. Users can also still copy and paste within the same app.
Nakatulong ba ang impormasyong ito?